Privacy Policy
Last updated: 5 October 2026
Braik Tech (“we”) runs braiktech.com: GSM services, a digital shop and phone sales, based in Aqaba, Jordan. This page explains what we collect, why, and what you can ask us to do with it.
1. What we collect
- Your account: email, name, phone number, and your password — stored only as a one-way hash, so nobody can read it, us included.
- Your orders: the service, the IMEI, serial number or other details that service needs, the price, the status and the result the supplier returns.
- Your wallet: top-ups and charges. For a CliQ top-up: the amount, the account you sent it to, the sender name and the transfer reference you give us.
- Technical details: your IP address and browser in our server logs, your language choice, and when you signed in.
2. How we use it
- To run your account: sign-in codes, activation, password resets, and emails about your top-ups.
- To carry out your orders: the IMEI, serial or details you enter are sent to the supplier who performs the service.
- To confirm payments, prevent fraud and abuse, and keep the service secure.
We don't sell your data, and we don't use advertising or tracking cookies.
3. Who we share it with
Only what each one needs to do its part:
- Our service suppliers — the details of your order.
- Brevo — sends our emails (your email address and the message).
- Cloudflare — protects and delivers the website; your traffic passes through it.
- Google Drive — stores our backups, encrypted before they leave our server.
- Authorities — when the law requires it.
4. Cookies and local storage
One essential cookie keeps you signed in; it expires 24 hours after you sign in. Your browser also keeps your language, light or dark theme and a few page preferences on your device. There are no analytics or advertising cookies.
5. How long we keep it
- Account, order and wallet records: while your account is open, and afterwards as long as accounting or a dispute needs them.
- Records of our requests to suppliers: 30 days.
- Backups: encrypted, and replaced on a rolling basis (about 20 days).
6. Your choices
You can ask to see, correct or delete your data, or to close your account — message us on WhatsApp. Order and payment records may be kept where the law or accounting requires.
7. Security
Passwords are hashed, every connection is encrypted (HTTPS), signing in needs a code sent to your email, sessions end after 24 hours, and backups are encrypted.
8. Changes
When this policy changes we update it here with a new date.